Reference

How skillsearn Handles Your Personal Information

This privacy policy covers what data skillsearn collects when you open an account, make deposits via JazzCash, Easypaisa or Raast, and use our lobby — and exactly how we keep that data safe.

Account data protectionJazzCash, Easypaisa, Raast payment dataCookie and device dataYour right to request data deletion

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is used, want to request a copy of what we hold, or need to flag a concern about your account information, our support team handles privacy requests directly. Use the channel that works for you — we aim to respond to data-related queries as a priority.

Email Support Send your privacy request or data-access query to our support email. Include your registered phone number so we can locate your account quickly.

Live Chat Open the chat widget inside your account dashboard to speak with our support team about a data concern or correction request in real time.

Account Settings Some data preferences — such as marketing communications — can be adjusted directly inside your account settings without needing to contact support.

What We Collect and Why We Collect It

skillsearn Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number and the payment method you register — whether that is JazzCash, Easypaisa or Raast. This lets us verify your identity, process deposits and withdrawals, and keep your wallet transactions accurate. When you load

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the lobby on your phone or browser, we also collect device identifiers, IP address and session data so we can maintain account security and detect unusual login activity. We do not sell your personal data to third parties. Data shared with payment processors like JazzCash or
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Easypaisa is limited strictly to what is needed to complete your transaction — your full account history stays with us. We may share data with regulatory bodies where we are legally required to do so. Retention periods vary by data type: transaction records are held for
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the period required under applicable financial rules; session logs are cleared on a shorter cycle. You can request a copy of the data we hold on your account by contacting our support team directly. This policy applies where local law in Pakistan permits access to skillsearn
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services.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We use SSL encryption on every page where your account data travels — from the login screen through to payment confirmation. Your JazzCash, Easypaisa and Raast account numbers are never stored in plain text; payment tokens are handled by the processor, not held in our database. Access to your personal data inside our systems is restricted to staff who need it to carry out account operations or respond to your support requests.

Encryption in Transit

All data sent between your device and our servers — including login credentials and payment confirmations — is encrypted via SSL so it cannot be read in transit.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings.

Account Security Steps

Your account is protected by OTP verification on login. If we detect an unfamiliar device or location, an additional verification step is triggered before access is granted.

Data Correction Rights

You can request that inaccurate personal details on your account be corrected. Contact support with your registered phone number and the correct information you want updated.

Common Questions About Your Privacy on skillsearn

Below are the questions we hear most from account holders in Pakistan about how their data is collected, stored and used. If your question is not covered here, reach our support team through live chat or email.

We collect your name, phone number, email and the payment method you register — JazzCash, Easypaisa or Raast. We also collect device and session data to keep your account secure.

We do not sell your data. We share only the minimum needed with payment processors to complete transactions. We may disclose data to authorities where required by law.

Transaction records are held for the period required under applicable financial regulations. Session and device logs are retained for a shorter cycle and then cleared from our systems.

Yes. Contact our support team via email or live chat, include your registered phone number, and we will provide a summary of the personal data held on your account.

Reach support through live chat or email with your registered number and the details you want changed. Some contact details can also be updated directly inside your account settings.

Your payment account numbers are handled by the processor and are not stored in plain text on our side. Only the transaction reference and status are kept in your account wallet history.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoPunjab Gold Reels

How skillsearn Handles Your Personal Information

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

Encryption in Transit

Cookie Use

Account Security Steps

Data Correction Rights

Common Questions About Your Privacy on skillsearn

01 What personal data does skillsearn collect when I open an account?

02 Does skillsearn share my data with third parties?

03 How long does skillsearn keep my account data?

04 Can I request a copy of the data skillsearn holds about me?

05 How do I update or correct my personal information?

06 What happens to my JazzCash or Easypaisa payment details?

Privacy Policy

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