Reference

Terms Conditions That Apply to Your skillsearn Account

These terms set out what you agree to when you open and use your skillsearn account — covering deposits through JazzCash, Easypaisa, and Raast, how your wallet is managed, and what conduct is expected from both sides.

Account eligibility appliesJazzCash, Easypaisa, Raast coveredPakistan-region access only where law permitsTerms updated without prior notice
skillsearn Terms Conditions That Apply to Your skillsearn Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Team online

Live Chat

Open the chat widget inside your account dashboard to ask about any clause in these terms. Our team responds in English and can clarify account-specific questions related to your wallet or payment method.

Email Support

Send a written query to our support address if your question about these terms requires a documented response. Include your registered account details so we can locate your record quickly.

Account Help Centre

The Help Centre in your account menu holds published versions of our current terms, wallet policies and any recent amendments. Check there first before raising a ticket to save time.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These terms exist to protect your account as much as they define our obligations. Here is how we handle the key areas that matter most to you.

Account Security Your account is protected with OTP verification at login. Never share your PIN or password. If you suspect unauthorised access, contact support immediately and we will freeze the account pending review.
Data Retention We retain account data — including transaction records for JazzCash, Easypaisa and Raast deposits — for as long as required by applicable law. You may request a summary of your stored data through support.
Cookies and Tracking We use cookies to keep your session active and remember your wallet preferences. You can manage cookie settings in your browser, though disabling them may affect how your account loads on mobile.
Requesting Changes To request correction of personal details on your account, raise a support ticket with your registered mobile number. Identity verification is required before any account detail is changed or removed.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most often from account holders in Pakistan.

Yes. Every deposit method — JazzCash, Easypaisa, Raast or Bank Transfer — is covered by the same account terms. The payment rail does not change your obligations or ours.

We may update these terms at any time. We aim to post updates clearly on this page. Continued use of your account after any change means you have accepted the revised terms.

Access depends on local law and is available only where permitted in eligible regions. If your region restricts access, these terms still govern any prior account activity and outstanding wallet balances.

Raise a support ticket from your account dashboard and request a data summary. We will verify your identity using your registered mobile number before releasing any account records.

Contact support via live chat or email with your transaction reference. We will review the wallet record — whether the deposit was via Raast, Easypaisa or another method — and respond with our findings.

This page always reflects the current version. You can also find a link to these terms inside the Help Centre section of your account menu after logging in.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.